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Frequently Asked Questions

Find answers to common questions about Psychpedia. Cannot find what you are looking for? Our support team is here to help.

General

Psychpedia is a comprehensive psychiatry question bank designed for medical students, residents, and practicing clinicians. We offer over 10,000 high-yield practice questions with detailed explanations to help you master psychiatry concepts and excel on board exams.
All questions are written by board-certified psychiatrists with extensive clinical and academic experience. Our editorial team reviews every question for accuracy, clinical relevance, and alignment with current DSM criteria and treatment guidelines.
Yes! Our content is specifically designed for ABPN certification preparation. Questions are written and reviewed by board-certified psychiatrists and cover all exam domains. Many users report that Psychpedia was instrumental in their board exam success.
We continuously update our question bank to reflect the latest DSM criteria, treatment guidelines, and exam formats. New questions are added monthly, and existing content is regularly reviewed for accuracy by our expert editorial team.

Account & Access

Creating an account is simple. Click "Sign Up" on our homepage, enter your email address and create a password. You can start using Psychpedia immediately with our free tier, or begin a 14-day free trial of Premium.
Psychpedia works on any device with a modern web browser. Our platform is fully responsive and optimized for desktop, tablet, and mobile. Study at home, during commutes, or between patient encounters.
Currently, Psychpedia requires an internet connection to access questions and track your progress. We are exploring offline capabilities for future updates.
Click "Forgot Password" on the login page and enter your email address. We will send you a password reset link. If you don't receive the email, check your spam folder or contact support.

Billing & Subscription

Our 14-day free trial gives you full access to all premium features. No credit card is required to start. You can explore the entire question bank, use all study modes, and track your progress. At the end of the trial, you can choose to subscribe or continue with our limited free tier.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor, Stripe. All transactions are encrypted and your payment information is never stored on our servers.
Yes, absolutely! You can cancel your subscription at any time with no questions asked. If you cancel, you'll retain access until the end of your current billing period. There are no cancellation fees or penalties.
When you cancel, you will continue to have Premium access until the end of your current billing period. After that, your account will revert to the Free tier. Your progress and notes are preserved, so you can pick up where you left off if you resubscribe.
We offer refunds within the first 7 days of a new subscription if you are not satisfied. After 7 days, we do not provide refunds for partial billing periods. Please contact support for refund requests.
Yes! You can switch between billing cycles at any time from your account settings. If you upgrade to annual billing, we will prorate your remaining monthly subscription.

Study Features

Spaced repetition is a scientifically-proven learning technique that schedules review sessions at optimal intervals. Our algorithm tracks your performance on each question and resurfaces it just before you would forget it, maximizing long-term retention.
Exam simulation mode recreates real testing conditions. You can take timed practice tests with random question selection, just like the actual exam. After completing a test, you receive a detailed score report and can review each question.
Yes! You can filter questions by topic, subtopic, difficulty, and whether you have seen them before. This allows you to focus on specific areas or create targeted review sessions for your weak spots.
Our analytics dashboard shows your overall accuracy, performance by topic, progress over time, and predicted exam readiness. You can identify knowledge gaps and get personalized study recommendations.

Technical Support

We take content accuracy seriously. Each question has a "Report Issue" button that allows you to flag errors. Our editorial team reviews all reports promptly and makes corrections as needed.
First, try refreshing the page or clearing your browser cache. Make sure you are using a modern browser (Chrome, Firefox, Safari, or Edge). If issues persist, please contact support with details about your browser and device.
You can reach our support team via email at support@psychpedia.com or through our contact form. We typically respond within 24-48 business hours.

Still Have Questions?

Our support team is available to help with any questions not covered here. We typically respond within 24-48 hours.

Contact Supportsupport@psychpedia.com
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